Contact Us

Use the form on the right to contact Brian and Heather Masich, the owners of Jewels on Ninth. 

We welcome your ideas and enjoy the challenge of making a one-of-a-kind custom designed piece of jewellery just for you.

24 9 Avenue South
Cranbrook, BC, V1C 2L8
Canada

Welcome to Jewels on Ninth, a full-service jewellery store in downtown Cranbrook that is here to help friends, families and couples build a lifetime of memories.

Custom designed rings

Did you know?—You can custom design your own engagement (or any special occasion) ring at Jewels on Ninth in Cranbrook BC?

Jewels on Ninth owner, Heather Masich, is helping a client custom order the exact engagement ring they found on the internet.

Jewels on Ninth owner, Heather Masich, is helping a client custom order the exact engagement ring they found on the internet.

 
 

Jewels on Ninth specializes in custom orders. Each girl is different and deserves a diamond ring to match. Maybe she’s been dreaming of something extraordinary or a little different than the ring styles we have in stock.

Bring us your ideas and photos, and our diamond experts can do the rest. We will help you design and build a unique ring that you can confidently pop the question with. Plus, building a custom ring isn’t as expensive as you might think!

What our customers have said about getting the ring they wanted

Danielle Cardozo's custom designed sapphire engagement ring.

Danielle Cardozo's custom designed sapphire engagement ring.

Thank you, Heather and Brian. You encapsulated my vision perfectly

“When Clint finally told me it was time—that we could get married—I was absolutely thrilled to get to work with our friends Heather and Brian to design the perfect engagement ring. I wanted something that would stand out to me, and remind me daily of the partnership we have. A partnership that runs as deep as the blue in this sapphire. Thank you, Heather and Brian. You encapsulated my vision perfectly”

Danielle Cardozo, Cranbrook City councillor (Read Danielle’s unforgettable engagement story here)


When the ring came back it was gorgeous and true to Heather’s words better than the picture.
“My wife had a ring that she really wanted for our 25th wedding anniversary, however all she had was a picture of a ring that she absolutely adored. I went to Jewels on Ninth and asked Heather if it would be possible to custom make the ring from the picture, thinking this wasn’t very likely to happen. To my surprise Heather took a look and said
“I think we can do that and make it look better than the picture.”
When the ring came back it was gorgeous and true to Heather’s words better than the picture and it was less than I was expecting. 
I am ecstatic that I went to Jewels on Ninth to get the ring that my wife wanted. I would highly recommend talking to Jewels if you are looking for a specific piece of jewelry.”
Murray Shellborn, Cranbrook resident and operations manager, Koocanusa Publications

Where can I find examples of engagement rings and other jewellery pieces?

On the Internet? In a magazine? A shop window? Or even on someone famous? Take a photo on your smart phone and send us the picture directly to Heather Masich who will recreate anything you can find while personalizing the design to fit your style.

Extra tip: Look for your partner’s Pinterest page as they will often have a board that shows exactly what style of rings they are thinking of. For more Pin-spiration, you can check out some of the engagement rings on the Jewels on Ninth engagement ring board on Pinterest.

Can I personalize the ring with my own design suggestions?

To celebrate their vow renewal, Chantal and Allan Marrareturned to Jewels on Ninth for new rings. (Read their 20th anniversary here)

To celebrate their vow renewal, Chantal and Allan Marrareturned to Jewels on Ninth for new rings. (Read their 20th anniversary here)

Of course! We are here to help bring your dream ring to life. In fact, we want your input—you know your beau best. Your personal touch will make the custom order that much more meaningful.

Custom orders are great for creating nontraditional rings you’ve imagined, but probably won’t find elsewhere. Or maybe you have a photo of the exact ring The One wants, but you want to add a little something to make it more personal. If you can dream it, we can probably make it.

How long does it take to order a custom designed ring?

We don’t like to rush the diamond masters. Bringing diamond ring of her dreams from design to reality takes time! Orders usually take 3-4 weeks from design confirmation until they are ready for pick up in the store.

If you’re planning on popping the question with your custom ring, allow a little leeway so we can get your ring just right. We promise the finished product will be worth the wait!

How much does custom designs cost?

Despite popular belief, you can afford a custom ring! Custom rings aren’t any more expensive than the selection in our store. That’s because Jewels on Ninth doesn’t include any extra fees for custom designed and built rings. The cost is the same as our in-stock selection with the same band and stones of the same quality. We piece together the ring designs and features you like to create a beautiful custom order.

Do you recommend setting up a consultation time? 

If you’re starting from scratch, designing a custom ring can be overwhelming. We recommend you stop by the store to chat with us before placing your custom order. We can answer any questions, and concerns about your custom order. We can also walk you through your personalized design tweaks. If you have photos, that’s great! Bring them in. The more we have to work with, the better we can design your beautiful custom ring.

If you know exactly what you are looking for from your custom ring (and it is helpful if you have photos to match) text or email the design to Heather for immediate order. She will contact you in your preferred method to confirm receipt of the design.

Orders usually take 3-4 weeks from design confirmation until they are ready for pick up in the store.

Orders usually take 3-4 weeks from design confirmation until they are ready for pick up in the store.

If you would like to schedule an appointment with Heather Masich, the owner of Jewels on Ninth, for a no obligation consultation you can text her at +1 (250) 417-7214 or fill out the form on our contact us page. She loves helping others design the one-of-a-kind engagement ring of their dreams!

Setting up a consultation time beforehand isn’t necessary. If you’re in town and want to chat about your custom design, we will make time for you as soon as possible.