Contact Us

Use the form on the right to contact Brian and Heather Masich, the owners of Jewels on Ninth. 

We welcome your ideas and enjoy the challenge of making a one-of-a-kind custom designed piece of jewellery just for you.

24 9 Avenue South
Cranbrook, BC, V1C 2L8
Canada

Welcome to Jewels on Ninth, a full-service jewellery store in downtown Cranbrook that is here to help friends, families and couples build a lifetime of memories.

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Jewellery cleaning and repair

Whether you need your jewellery professionally cleaned, your rings sized, or a gold chain repaired, Jewels on Ninth has the tools and experience to return your jewellery to its original beauty.

Looking for jewellery cleaning and repair experts in Cranbrook, BC who care about your keepsakes as much as you do?

 
 
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Jewels on Ninth wants your jewels to last you a lifetime—just like the memories attached to each piece. The best way to preserve a special treasure is through regular maintenance and professional cleaning by an experienced jeweller. All types of jewellery are prone to wear and tear, regardless of the specific piece. With the help of an experienced jeweller, even your oldest pieces will look like new!

Whether you need your jewellery professionally cleaned, your rings sized, or a gold chain repaired, Jewels on Ninth knows all of the tricks of the trade to return your jewellery to its original beauty.

At Jewels on Ninth, the owners personally deal with all repairs, cleanings, and appraisals to ensure perfect results. Our staff directs inquiries towards the owners who make personal appointments and complete cleanings and repairs in a timely manner. The owners have a combined 40 years of experience in the jewellery business. Your jewellery is safe at Jewels on Ninth!

Here’s what some happy customers have said about our work:

“You guys are AMAZING!!!! I have always loved the service we receive but you really knocked it out of the park today! Your busiest time of year and you guys still took my rings in yesterday for servicing, cleaning and an appraisal update…and in less time than you thought!! I can't thank you guys enough”—Robyn Ostlund, Facebook 5 Star Review

”My boyfriend and I have had the best experiences and customer service from Brian! Feel like family each time we go in. Won't be going to any other jewellery store! Thank you guys!”—Mercedes Blaire, Facebook 5 Star Review

Jewels on Ninth offers the following jewellery repair and cleaning services in Cranbrook BC

Professional Jewellery Cleaning and inspection

Every piece of jewellery that comes into our store starts with a personal examination under a microscope by Brian Masich, the owner, and experienced goldsmith. 

No matter the size of the jewellery, or the level of cleaning needed, Jewels on Ninth knows the exact fix it needs to shine bright again: A little polishing and buffing as needed, or a full deep clean on an old piece that has been neglected for years.

Basic ring polish: $5-10 / piece 

Broken Jewellery Repair

Jewellery, unfortunately, breaks from normal wear and tear. If the clasp on your favourite necklace came loose, or a link in your bracelet has wiggled off track, Jewels on Ninth will return your jewellery to working shape. Broken earrings and loose diamond rings—any problem can be fixed by our experienced jewellers.

Jewels on Ninth can even replace lost stones. Bring your broken jewellery into our store to speak with one of the owners directly about the steps we can take to restore your items.

Ring Sizing

A proper fit is important to Jewels on Ninth. Rings should be sized to fit your fingers like a glove. Jewels on Ninth resizes rings of all materials: gold, silver, and platinum. Our qualified jewellers can remove and rework the band of your poorly fitted ring easily and quickly without loosing its original shine. This type of jewellery reworking requires specialized equipment and years of experience to provide satisfactory results.

Jewels on Ninth also repairs broken shanks and replaces lost stones. Whatever your ring problem, we have a solution. We promise the end product will be a perfect fit!

Ring prong and claw re-tipping

Diamonds and gems should be securely in place at all times. The prong setting of your diamonds not only secures them in place, but maximizes brilliance by allowing light to bounce off of its surface. Over time, these prongs can wear out and become loose. Loose or broken prongs take away from your diamond’s brilliance. Even worse, you could lose them! You don’t want to lose your diamonds, do you? Jewels on Ninth can professionally inspect, tighten, and re-tip old prongs wherever necessary.

Prong re-tipping: $15-20 / per claw

Rhodium Plating for white gold rings

Your white gold engagement ring took your breath away when it was first offered to you. It shined brilliantly; it was everything you imagined. Over the years, its original glamour may have faded. This is a common problem for white gold rings: they lose their original rhodium plating as they age.

Rhodium is a metal more expensive than gold. For that reason, it is uncommon to see entire rings created from this brittle material, but it creates the amazing white finish of white gold on a gold band. A fresh rhodium plating makes any diamonds look bigger and brighter because of its reflective qualities. Jewels on Ninth can apply a new rhodium plating to your old rings to restore their original glitter and glam.

Rhodium plating: $15-30 / piece

Diamond & Gemstone Setting

If you have lost or broken a diamond, precious, or semi-precious gemstone, Jewels on Ninth can help you replace it. We will help you find a stone that matches to restore the original look of your jewellery.

Gemstone setting requires specialized skills and plenty of experience. It is important to find a jeweller who is not only an experienced goldsmith, but one who specializes in diamonds. Jewels on Ninth does all of the above! Not only do we reset your diamonds and gems, but we find the initial problem in the setting and repair that as well to ensure your diamonds are securely in place.

Jewels on Ninth can bring back the sparkle to your treasured ring or keepsake. .

Jewels on Ninth can bring back the sparkle to your treasured ring or keepsake. .

Gemstone Re-Polishing

Your gemstones should sparkle for a lifetime. Whether your gems are precious or semi-precious, Jewels on Ninth can bring the sparkle back. Superficial scratches, chips, cracks, or dullness can be polished out by our experienced jewellers. Larger chips may require that the gem is recut, but these too can be remedied to the original condition. 

Our on-site goldsmith, David Cornfield, has been cleaning, repairing and designing jewellery at Jewels on Ninth for over 20 years. 

Our on-site goldsmith, David Cornfield, has been cleaning, repairing and designing jewellery at Jewels on Ninth for over 20 years. 

Necklace and gold chain repair

Jewellery breaks, it’s just a sad fact. However, in most cases we can put it back together and it will be just like new again! Our qualified staff and in-house goldsmiths have the equipment and expertise to give your treasured pieces the care they need. 

Basic chain repairs: $10-20 / piece

Custom jewellery design

Many customers send us images of jewellery designs for suggested designs. Jewels on Ninth welcomes your ideas and enjoy the challenge of making a one-of-a-kind custom designed piece of jewellery just for you.

Watch repairs & sizing

Whether you’re looking for a simple repair such as a battery replacement or need a complete watch cleaning, overhaul and refurbishment, Jewels on Ninth has the expertise to breathe new life into your favourite timepiece. See our watch repair page for complete details on what we can to repair your timepiece. 

Complimentary gift wrapping

When you’re giving the gift of diamonds, gems, and precious metals, they deserve a package to match! Jewels on Ninth provides complimentary professional gift wrapping for all of our clients. Time saved, and the perfect gift for your special someone.

"I look forward to personally inspecting your jewellery and promise oversee your jewellery repair, appraisal or cleaning and guarantee that your keepsake will be looked after with the care and attention it deserves.”—Brian Masich, Jewels on Ninth owner,

"I look forward to personally inspecting your jewellery and promise oversee your jewellery repair, appraisal or cleaning and guarantee that your keepsake will be looked after with the care and attention it deserves.”—Brian Masich, Jewels on Ninth owner,

How long will the jewellery repairs take?

All professional jewellery cleanings, repairs, and appraisals are discussed personally with Brian Masich, the owner of Jewels on Ninth. He will do his best to accommodate all time frames—including rush jobs—although we appreciate those who call ahead. We try to treat all of our clients like family. Your jewellery is important to us!

The length of time your repair will require depends on the repair itself. We will give you an estimated completion date when you schedule your repair. Minor repairs and cleanings can be completed very quickly, while larger problems will require extra time. Jewels on Ninth will do everything they can to return your jewellery to you like new within your timeframe. For the most accurate estimate, call the store to book an appointment.

Clients coming from out of town are special to us as well! Let us know when you plan to arrive and leave, and Jewels on Ninth will do our best to complete your jewellery repairs within that time.

How can I contact Jewel on Ninth to get an appointment to get my jewellery cleaned or repaired?

We would love to see your keepsake in person at our store on (you guessed it) 9th Avenue in Cranbrook BC. (For a map and hours click to view our contact us page)  If you are out of town and want to phone ahead and schedule an appointment you can call Brian personally on his mobile phone at 250-417-7502, or emailing your questions to hello [at] jewelsonninth.com